New world-wide programme of upgrade and product support options for digital image analysis solutionsWith over 35 years of experience in the Image Analysis business we recognise the need to support customers in their long-term use of Digital Imaging Solutions for quantitative microscopy. Our competitively priced support packages are designed to offer total peace of mind and continued confidence in our systems. These packages are available immediately; contact your local Leica representative for further details or email imaging.support@leica-microsystems.com
Taking out a support contract from Leica ensures:
Any issues with your imaging application solution are resolved swiftly.
You receive applications training and support relevant to your laboratory requirements.
Your systems will continue to provide optimum performance meaning less down-time for you and increased laboratory throughput.
You have the latest image analysis tools to get the results you need, quickly.
You won’t receive any further support charges for the contract period.
You are the first to gain the advantage of our product innovations.
Packages tailored to your requirements include:
Software upgrades – make sure you get the latest innovations from Leica, putting your experiments and analysis at the leading edge.
Remote phone and modem support – to ensure help is at hand almost immediately, regardless of your location.
Hardware upgrades – to ensure your system is running at it’s optimum performance level in line with today’s fast moving PC technology and to save you the on-going cost of hardware obsolescence.
Specialist one to one support – a specialist site visit to service your solution and to install latest software functionality, training any new members of laboratory staff and to avoid any loss of analysis time in the long run.