Starting from 1st July 2004, Leica Microsystems has implemented a new customer oriented Sales & Service organization, split up into customer segments. These segments:
- Clinical
- Industry
- Research
- Specimen Preparation
- Surgical
- Dealers
are focused exclusively on a particular customer area and deliver high level support for all products of interest to the customers in this particular segment, from stereo microscopes to high power light or laser confocal microscopes, including all types of digital cameras or software.
The main objective is to meet the specific requirements of the individual customer much faster and to develop products and solutions tailored to the requirements of each individual customer segment.
In all the 11 countries of the European Sales Organization there are sales persons, product specialists and service engineers ready to answer to specific requirements, and each Segment is organized into a European team, reporting to a European Sales Director.
This allows both to pay the highest attention to the specific requirements of the different countries, but also to include a European approach to the Leica solutions for our customers.
Each month you can read a specific new highlight of a segment on our European web page, or contact directly the Leica representative in your country, with one click! |
