Support for DeltaVision / OMX / Cell DIVE
Support for DeltaVision, OMX and Cell DIVE
Our commitment to meet your support expectations
At Leica Microsystems, we are committed to meeting your support expectations. Leica Microsystems and Cytiva are both Danaher companies. We are working closely together to create a seamless transition for the Application Support and Service for the products DeltaVision / OMX / Cell DIVE for you. Key Cytiva product experts and Field Engineers from around the world are moving to Leica Microsystems.
From the March 1, 2021 onwards, as a first step, specialists will be available at Leica Microsystems to help you with application related questions. Please use the contact form on this page for your application support inquires.
Additionally, Leica Microsystems field engineers have been trained to strengthen regional support and leverage our global technical service coverage from May 1, 2021 onwards.
DeltaVision / OMX phase out summary
Product Name | Discontinuation Date | Leica End of Support Commitment |
Deltavision OMX Flex, SR | December 31, 2020 | December 31, 2025 |
Deltavision Ultra | December 31, 2020 | December 31, 2025 |
Deltavision OMX V4 | June 2019 | December 31, 2025 |
Deltavision Elite,Core & Personal DV | June 2019 | December 31, 2025 |
Looking ahead: Service Support Transition
Cytiva will continue to support these products until April 30, 2021. At that point, service support will transition to Leica Microsystems.