Contact & Support

Service & Support at Leica Microsystems

Ongoing, long-term support is key to us. Our commitment starts at production, and continues through assembly, shipment, delivery and installation, and on into the maintenance programs we offer. Because we believe that in today’s world, simply selling products will not do.

Our goal is to deliver tailor-made service solutions to ensure optimal results, peace of mind, success, and pride. With ServiceCare, Leica offers a range of service and support programs that are matched to a spectrum of requirements, systems, and budgets.

Contact us

Contact a local service specialist. Leica Microsystems support will assist you.

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Related Service Products 6

Preventive Maintenance

Preventive Maintenance

For a continuous top performance that stands the test of time

Extended Warranty

Extended Warranty

Choose your extended warranty coverage along with your microscope and get long-lasting peace of mind.

ServiceCare

ServiceCare

Service plans: StandardCare, AdvancedCare, PremiumCare, PremiumPlusCare

Qualification Services

Qualification Services

Compliance Services for your Leica equipment

Coater Process Upgrade

Coater Process Upgrade

Expand your range of applications

RemoteCare

RemoteCare

Smart monitoring and service option for your microscope

The experience of others

We hope the experience of others may help you decide that, whichever program suits you best, a ServiceCare option really does represent a wise investment.

“… we have microscopes from all four major vendors, but the microscope service from Leica has been among the best in terms of dependability, honesty, and quality.”

Thomas C. Südhof, M.D., Dept of Molecular and Cellular Physiology & HHMI, Stanford University School of Medicine, CA, United States.

OneCall

Our Technical Assistance Center OneCall is a customer service solution offered to all Leica Microsystems customers. The OneCall hotline gives you easy, direct access to a knowledge and experience base that is beyond compare.

From guiding you through set-up procedures, to complex image acquisition and data management, our Application Specialists and Field-trained Engineers help you get the most from every Leica Microsystems instrument.

They can also trouble-shoot technical issues and, if a service visit is required, quickly coordinate with the service department to set up a visit from a factory-trained engineer.

Please have the following information at hand, so that we can help you as quickly as possible:

  • Product details including serial number or equipment number/name
  • Brief outline of query or issue
  • Location of product/address
  • Service contract number (if applicable)

Contact Us Today

Please fill in all data fields to ensure we can process your inquiry as quickly as possible, especially for quotations or product demonstration requests.
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  • Sinter, S.A.
    Life Science Research: Confocal Microscopy, Widefield, Nanotechnology, Industry Microscopy, Surgical Microscopy: Neur/ENT/Plastics, Ophthalmology, Clinical Microscopy, Digital Pathology, Cytovision, Aperio, Ariol, Histology Instruments, Histology Consumables, Advanced Staining Instruments, Advanced Staining Consumables, Kreatech Reagents, Thermobrite Reagents, Thermobrite Elite
    Rotonda del Periodista 1C al Sur
    Managua, Nicaragua
    Office Phone: +505 – 22557900
    Fax: +505 2331846
  • Andrec Surgical S.A.
    Surgical Microscopy: Ophthalmology
    Carrera 7 No. 72-64 INT 10
    Bogota, Colombia
    Office Phone: +57 (1) 212-1911
    Fax: +5712121911
  • Rhynstar, Inc.
    Surgical Microscopy: Neuro/ENT/Plastics, Ophthalmology and Bioptigen PL for Medical Division
    2269 S. University Dr. #421
    Davie, 33324 United States
    Office Phone: +1 954 850 4173
    Fax: +1 954 473 9511