견적 및 서비스 문의

개인정보 취급방침

Leica Microsystems Ltd..와 그 계열사 및 자회사("Leica")는 개인 정보 보호에 관한 고객의 우려를 존중하고 고객과의 관계를 중시합니다. 주식회사 라이카코리아(이하, “라이카코리아”)는 개인정보 보호법과 정보통신망 이용촉진 및 정보보호 등에 관한 법률을 준수하며 Leica의 제품, 기술개발, 교육, 전문가 초빙 등 Leica의 각종 온라인 및 오프라인 서비스를 제공하고 고객의 편의 증진을 위한 목적으로 개인정보를 수집ᆞ이용 및 안전하게 관리하고 있습니다. 라이카코리아는 개인정보를 수집ᆞ이용, 제3자 제공, 국외 이전 등에 대한 내용을 알리고 정보주체의 동의를 받고자 합니다.

1. 개인정보의 수집, 이용 및 처리 목적

라이카코리아는 인터넷 홈페이지, 학회나 기타 단체의 회원 명부, 부스 방명록, 명함, 계약의 체결 및 이행 과정 등에서 수집한 개인정보를 다음의 목적을 위해 수집ᆞ이용하고자 합니다.

  • Leica의 제품 및 관련 행사에 관한 정보 제공
  • 제품설명회, 교육 및 실습 등 라이카코리아 주최 행사와 활동에 대한 정보 제공
  • 자문, 강연, 연구 위임 등 용역 의뢰를 위한 사전 검토 및 관련 계약의 체결과 이행
  • 기타 선생님께서 라이카코리아에 요청하신 정보 및 서비스 제공
  • Leica 제품 판매, 제품 정보 및 견적 제공 
  • 물품배송, 서비스 제공, 계약서 및 청구서 발송, 콘텐츠 제공, 맞춤서비스 제공, 본인인증, 연령인증, 요금결제 및 정산, 채권추심 등
  • 만족도 등의 설문조사, 이벤트, 프로모션 및 기타 제안에 관한 소식 전달과 그에 대한 참여 관리
  • Leica 관련 신규 서비스 개발 및 해당 내용에 관한 온라인과 오프라인 안내

2. 처리하는 개인정보의 항목

라이카코리아는 아래와 같은 개인정보를 필수항목으로 수집하고 있습니다.

이름, 소속회사명 및 부서명, 소속회사 주소, 소속회사 전화번호, 핸드폰 번호, 이메일 주소, 국적

각종 제품 판매와 제반 서비스 등의 이용 과정에서 아래와 같은 결제 정보들이 수집될 수 있습니다.

  • 신용카드 결제시 : 카드사명, 카드번호 등
  • 계좌이체시 : 은행명, 계좌번호 등

3. 개인정보의 처리 및 보유 기간

라이카코리아는 개인정보 수집시에 동의 받은 개인정보를 동의 철회 시까지 보유합니다. 개인정보 수집ᆞ이용에 대한 동의 철회는 라이카코리아 홈페이지에 공개된 개인정보 처리방침의 8. 개인정보 보호책임자 및 담당자 안내 부분의 연락처를 통해 가능하며 동의 철회 시는 지체 없이 정보주체의 개인정보를 파기합니다. 다만, 소비자기본법, 채권ᆞ채무 등에 관한 관련 법령, 계약 등에 따른 경우는 해당 법령과 계약에 따른 처리 및 보유기간(5년)에 따릅니다.

4. 개인정보의 제3자 제공에 관한 사항

라이카코리아는 독일에 본사를 둔 다국적 회사로서 전술한 목적에 따라 귀하가 원하시는 서비스를 제공받기 위해서는 국내외 계열사 및 국내 지역 대리점에 귀하의 개인정보를 제공하여야 합니다. 이는 서비스 제공에 대한 약속을 이행하고 서비스 제공에 대한 편의를 증진하기 위해 불가피하며 이 경우는 개인정보 보호법과 정보통신망 이용촉진 및 정보보호 등에 관한 법률에 따라 관련 내용을 고지할 의무가 있어 아래와 같이 제3자 제공에 관한 사항을 고지합니다.

  • 제공받는 자 : 라이카코리아 대리점, Leica 국내 및 해외(해당 국가) 계열사
  • 제공받는 목적 : Leica 제품 안내, 견적, 판매 등을 포함하는 서비스 제공
  • 제공 항목 : 이름, 소속회사 이름 및 부서명, 소속회사 주소, 소속회사 전화번호, 핸드폰 번호, 이메일 주소, 국적  *결제 필요시는 카드사명, 카드번호(또는 은행명, 계좌번호) 포함
  • 제공받는 자의 보유 및 이용기간 : 동의 철회 시 또는 관련 법령에 따른 기간과 계약 기간까지
  • 제공받는 자 해외 계열사의 개인정보 보호책임자 : Leica 해외(해당 국가) 계열사의 Privacy Policy에 따른 책임자

5. 정보주체의 권리 의무 및 그 행사방법

정보주체는 라이카코리아에 대해 언제든지 다음 각 호의 개인정보 보호 관련 권리를 행사할 수 있습니다.

  • 개인정보 열람 요구
  • 오류 등이 있을 경우 정정 요구
  • 삭제요구
  • 처리정지요구

6. 개인정보의 파기 절차 및 방법

라이카코리아는 개인정보 수집 및 이용 목적이 달성되거나 개인정보가 불필요하게 되었을 때에는 해당 정보를 지체없이 파기합니다. 파기 절차 및 방법은 아래와 같습니다.

  • 전자적 파일 : 파일 삭제 또는 기록을 재생할 수 없는 기술적 방법으로 삭제
  • 종이 문서 : 분쇄 또는 소각

7. 개인정보 보호책임자 및 담당자

라이카코리아는 개인정보 처리에 관한 업무를 총괄해서 책임지고, 개인정보 처리와 관련한 정보주체의 불만처리 및 피해구제를 처리하기 위하여 아래와 같이 개인정도 보호책임자를 지정하고 있습니다.

  • 성명 : 유춘기
  • 직책 : 사장
  • 개인정보 보호 담당자 연락처 : 02-3416-4400

8. 개인정보의 안전성 확보조치에 관한 사항

라이카코리아는 개인정보의 안전성 확보를 위해 다음과 같은 조치를 취하고 있습니다.

  • 관리적 조치 : 내부관리계획 수립, 시행, 직원에 대한 정기적 교육
  • 기술적 조치 : 개인정보처리시스템(또는 개인정보가 저장된 컴퓨터)의 비밀번호 설정 등 접근 권한 관리, 백신소프트웨어 등 보안프로그램 설치

9. 개인정보 자동 수집 장치(쿠키)의 설치, 운영 및 그 거부에 관한 사항

라이카코리아는 고객에게 개별적인 맞춤서비스를 제공하기 위해 이용정보를 저장하고 수시로 불러오는 ‘쿠키(cookie)’를 사용합니다. 쿠키는 웹사이트를 운영하는데 이용되는 서버가 이용자의 컴퓨터 브라우저에게 보내는 소량의 정보이며 이용자의 PC 컴퓨터 내의 하드디스크에 저장되기도 합니다.

  • 쿠키의 사용목적 : 고객이 방문한 각 서비스와 웹 사이트에 대한 방문 및 이용형태, 인기 검색어 등을 파악하여 이용자에게 최적화된 정보 제공을 위해 사용
  • 쿠키의 설치, 운영 및 거부 : 웹 브라우저 상단의 도구>인터넷옵션>개인정보 메뉴의 옵션 설정을 통해 쿠키 저장을 거부할 수 있습니다.
  • 쿠키 저장을 거부할 경우 맞춤형 서비스 이용에 어려움이 발생할 수 있습니다.

10. 개인정보 처리방침의 변경에 관한 사항

본 개인정보 처리방침은 2018년 7월 16일부터 적용됩니다

 


Leica Microsystems Online Privacy Policy

Effective, April 26th 2018

This Online Privacy Policy ("Privacy Policy") explains how we handle the Personal Data provided to us on websites, mobile sites, mobile applications, and other digital services and products controlled by Leica Microsystems GmbH (collectively, "Leica Microsystems Sites"). Leica Microsystems is the data controller for the processing of Personal Data under applicable law.

This Privacy Policy does not apply to Leica Microsystems Sites that do not link to this Privacy Policy or to third-party Web sites to which Leica Microsystems Sites may link.

Types of Information We Collect Online

The types of Personal Data that we may collect while you use the Leica Microsystems Sites are described in this section and include both information that you provide to us and information that we collect automatically when you use the Leica Microsystems Sites.

For purposes of this Privacy Policy, "Personal Data" means information that identifies you or that could reasonably be used to identify you. Examples of Personal Data include name, address, telephone number, and email address.

Information You Provide

You do not have to register for a service or program to receive much of the information available through Leica Microsystems Sites. However, some of our content may be available only to registered or identified users and will require you to set up a profile or provide specific information about yourself in order to provide you the service.

Personal Data You Provide When Visiting Leica Microsystems Sites

Leica Microsystems collects Personal Data that you provide on Leica Microsystems Sites, for example, when purchasing a product, to receive marketing products and information, contact Leica Microsystems customer service, or respond to Leica Microsystems questionnaires or surveys. This could include:

  • Contact Information such as your name, address, phone number, or email address
  • Registration Information such as your username and password
  • Employment, education and other background information when you inquire about employment with Leica Microsystems
  • Content you may provide (for example, when you complete our Online Contact Form or submit other information).

Personal Data You Share During Other Interactions with Leica Microsystems

You may contact Leica Microsystems to ask questions, discuss your concerns, or report issues regarding our products. If you communicate with or request information from Leica Microsystems, you may be prompted to provide your contact information as well as any Personal Data that is relevant to your request. 

Information That May Be Collected Automatically

When you use the Leica Microsystems Sites, we also may collect certain usage and device information automatically as described below.

IP Address

We may record the Internet Protocol ("IP") address of your computer or other electronic device when you visit the Leica Microsystems Sites. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about Leica Microsystems Sites and to customize content.

Cookies and Other Tracking Technologies

We also collect information about your use of Leica Microsystems Sites through tracking technologies such as cookies and web beacons. A "cookie” is a unique numeric code that is transferred to your computer to track your interests and preferences and to recognize you as a return visitor. A "Web beacon” is a transparent graphic image placed on a Web site, e-mail or advertisement that enables the monitoring of things such as user activity and site traffic. These technologies help remember your preferences and allow us to bring you the content and features that are likely to be of greatest interest to you on the basis of "clickstream” data that shows your previous activities on Leica Microsystems Sites.

We utilize Google Display Advertising (such as Retargeting with Google Analytics, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting) to (1) show you our ads on other websites based on your prior visits to Leica Microsystems Sites, and (2) better understand our ad impressions and use of ad services. In connection with the Google Analytics Demographics and Interest Reporting service, we may use data from Google's interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics to understand and improve our marketing campaigns and Site content.

Some of our online advertising takes place through Google Display Advertising. As part of this program, we use Google Analytics features such as Retargeting. In connection with that feature and others offered by ad networks, we and the operators of ad networks, including Google, may use third-party cookies (such as the DoubleClick cookie) – and in some cases first-party cookies (such as the Google Analytics cookie) – to inform, optimize and serve ads across the Internet, based on a user's past visits to Leica Microsystems Sites. We also may show you ads from some of our affiliated companies when you visit Leica Microsystems Sites. 

You can opt out of Google Ads by visiting http://www.google.com/ads/preferences. If you do not want your data used by Google Analytics, you can install the Google Analytics opt-out browser add-on at the Google Analytics opt-out page.

This Leica Microsystems Site is not designed to respond to "do not track" signals received from browsers.

To learn more about cookies and other tracking technologies, including how to disable them, please visit http://www.allaboutcookies.org/. Please note that some cookies are essential to the functioning of our Sites and deleting or disabling them will reduce the site’s functionality.

Cookie Preferences

Marketing Automation

This website uses Salesforce Marketing Automation Software (Pardot) which has no direct relationship with your personal information. Pardot may transfer personal information to Leica Microsystems, in order to provide the services you have requested, including services that display customized e-mails, newsletters, forms, documents, and reports. We may also use personal information for auditing, research and analysis to operate and improve this website. Pardot may use certain other information collected from you to help diagnose technical problems, administer this website, and improve the quality and types of services delivered. This software may provide non-identifying and aggregate usage and volume statistical information derived from actions of our visitors. This information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you have requested.

Pardot complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Pardot has certified that it adheres to the Privacy Shield Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement and liability. To learn more about the Privacy Shield program, and to view Pardot's certification, please visit https://www.privacyshield.gov/Program-Overview.

Mobile Tracking

Some Leica Microsystems Sites may be available either as mobile applications or mobile sites that you can use on your mobile device. In such instances, if you use a mobile device to access and use the Leica Microsystems Sites, we may collect the following mobile-specific information in addition to the other information described above: device or advertising ID, device type, hardware type, media access control ("MAC”) address, international mobile equipment identity ("IMEI”), the version of your mobile operating system, the platform used to access or download the Leica Microsystems Site (e.g., Apple, Google, Amazon, Windows), location information and usage information about your device and your use of the Leica Microsystems Sites.

Information Collected from Other Sources

We may combine information about you from a visit to one Leica Microsystems Site with information about you from visits to other Leica Microsystems Sites. We may also combine information about you that is collected through the Leica Microsystems Sites with information that we have collected offline, as well as with information provided to us by third parties.

How We Use Your Information

We use your Personal Data to provide you the product and services you request, communicate with you, improve your experience on the Leica Microsystems Sites, generally improve our products and services and for other internal business purposes. These uses may also include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored for five years following the most recent interaction we have had with you, after which point it will be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.

Marketing

You may also receive marketing information from Leica Microsystems and related affiliates, such as offers regarding Leica Microsystems related products or services, invitations to participate in surveys about our products, or notifications about special promotions. In such cases, we will use your contact and other Personal Data to send you marketing information.

Customized User Experiences

The Personal Data that you provide may be used to create customized offers, information, or services tailored to your interests and preferences. Also, we may use your IP address and the data that we obtain automatically through the use of cookies or similar tracking technologies to make our Leica Microsystems Sites easier to use and navigate as well as to personalize the content provided on Leica Microsystems Sites by anticipating the information and services that may be of interest to you.

Business and Product Improvement

In order to discover new facts that could help Leica Microsystems better understand customer needs and help improve, develop, and evaluate product, services, materials, and programs. Leica Microsystems analyzes the information that you have provided. For these purposes Leica Microsystems does not use information that can directly identify you.

Site Analytics and Improvement

We may use the information that you provide and the information we collect automatically about your use of the Leica Microsystems Sites to monitor user traffic patterns and preferences for site improvement, analytics and optimization.

Legal Basis for Processing

Under European data protection laws, Leica Microsystems must have a legal basis to process your Personal Data. The legal basis that applies in a particular instance will depend on the specific purpose, as described above, for which Leica Microsystems is processing your Personal Data:

  • In certain cases, Leica Microsystems may ask for your consent to collect and process your Personal Data. Should you choose to provide your consent, you may later withdraw your consent by contacting us as described in the "Your Privacy Choices” section. Please note that the withdrawal of consent will not affect processing which has already occurred.
  • In other instances, the processing of your Personal Data may be necessary in order to comply with an applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt-out may impact our ability to perform a contractual obligation otherwise owed to you.
  • In still other instances, Leica Microsystems may process your Personal Data based on Leica Microsystems’s legitimate interests in communicating with you about our products and services, and about scientific research and educational opportunities. You have the right to opt-out of all such processing of your Personal Data. You may do so by contacting us as described in the "Your Privacy Choices” section.

Information We Share

We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.

Third-Party Advertising and Online Behavioral Advertising

You may be provided with online advertisements of Leica Microsystems products and services on third-party websites and mobile services that are tailored to you, for example, on the basis of information that you provide to Leica Microsystems or a third-party website you are visiting, or of your browsing activity, purchases, or interests. These types of tailored online advertisements may come through several sources, such as the following:

  • We may share with our advertising service providers your non-identifying information that we have obtained from cookies and other tracking technologies on our Leica Microsystems Sites.
  • Some Leica Microsystems Sites participate in online behavioral advertising (this is also sometimes called re-target advertising or interest-based advertising). You can identify these sites by the "Advertising Choices” link in the footer. Our advertising network partners may place and use cookies on Leica Microsystems Web sites and on other third-party Web sites to collect information about your activities in order to provide you with online advertisements that are based on your interests. When a Leica Microsystems online behavioral advertisement is delivered to you, you will see an "Ad Choices” icon. Clicking on the icon or link will take you to a Web site where you can manage or opt out of the use of data about your browsing history that is used for the delivery of online behavioral advertisements. If you opt out, you may still see advertisements online, including advertisements from Leica Microsystems that are based on other information (e.g., based on the content of the page being viewed rather than your prior clickstream activity). In some cases, data may still be collected about your browsing activity by these third-party advertisers, but they will not use this data to deliver advertisements that are based on your past online browsing behavior. You can also opt out now by clicking here.
  • Some Web browsers may transmit "do-not-track” signals to Web sites with which the browser communicates. As of the Effective Date of this Privacy Policy, an industry standard has not yet been established on how to respond to these signals. Therefore, Leica Microsystems does not currently respond to these signals. As discussed above, you can opt-out from advertisers that use your browsing history to deliver online behavioral advertisements by visitingg adchoices.

Affiliates, Vendors and Suppliers

We have relationships with suppliers and affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Data in the course of providing services to Leica Microsystems. We will not authorize these parties to use your Personal Data for any purpose that is not related to Leica Microsystems and its related affiliates’ business operation, and we do not share Personal Data from countries that require consent, unless appropriate consent has been obtained in advance to sharing with related affiliates. We require them to handle your Personal Data collected in accordance with this Privacy Policy.  

Leica Microsystems may disclose to its affiliates Your Personal Data, with your consent, to offer and provide information about related products and services.

Product Reports

If you contact Leica Microsystems regarding your experience in using one of our products, we may use the information that you provide in submitting reports to the designated government regulatory authority, as required of us by law.

Legal Rights and Obligations

In certain limited circumstances, Leica Microsystems may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the Leica Microsystems Sites. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behavior that is illegal or harmful to others or to others’ property.

Change in Organization

In the event Leica Microsystems decides to reorganize or divest our business through sale, merger, or acquisition, Leica Microsystems may share Personal Data about you with actual or prospective purchasers. We will require any actual or prospective purchasers to treat this Personal Data in a manner consistent with this notice.

Children Privacy

Leica Microsystems does not knowingly collect or use any Personal Data directly from children on Leica Microsystems Sites (Leica Microsystems defines as "children” as minors younger than 18). We do not knowingly allow children to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

Your Privacy Choices

You have the right to see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you. You have the right to receive data you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you. To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, emailing us at privacy(at)leica-microsystems(dot)com. You may also send a letter to the following address:

Leica Microsystems GmbH
Attn: Legal department
Ernst Leitz Strasse 17-37
Wetzlar
Germany, 35578

The local Data Protection Authority is responsible for making sure that privacy law is followed in your country. For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a complaint, contact your country’s Data Protection Authority.

In all communications to Leica Microsystems, please include your email address, the Web site address, mobile application, and/or the specific Leica Microsystems product to which you provided Personal Data (e.g., Leica Microsystems.com), and a detailed explanation of your request. If you would like to delete, amend, or correct your Personal Data and are contacting us by email, please put "Deletion Request” or "Amendment/Correction Request” in the subject line of the email. We will respond to all reasonable requests in a timely manner and may need to further confirm your identity in order to process certain requests.

Data Security

Leica Microsystems maintains reasonable technical, administrative and physical controls to secure any Personal Data collected through the Leica Microsystems Sites. However, there is always some risk that an unauthorized third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially your financial-related information. Leica Microsystems cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to Leica Microsystems Sites, you must weigh both the benefits and the risks.

Third Party Sites and Social Media Plug-ins

This Privacy Policy does not apply to Leica Microsystems Sites that do not link to this Privacy Policy, or to third-party Web sites to which Leica Microsystems Sites may link. Leica Microsystems Sites may use social media plug-ins (e.g., the Facebook "Like” button, "Share to Twitter” button) to enable you to easily share information with others. When you visit Leica Microsystems Sites, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Site. If you are logged into the social media Web site (e.g., Facebook, Twitter) while browsing on our Leica Microsystems Site, the social media plug-in allows that social media Web site to receive information that you have visited our Leica Microsystems Site. The social media plug-in also allows the social media Web site to share information about your activities on our Leica Microsystems Site with other users of their social media Web site. These sharing settings are managed by the social media Web site and governed by its privacy policy.

Accessing Our Sites Globally

This site is owned and operated by Leica Microsystems in Germany, but the information you provide will be accessible to our affiliates, vendors, and suppliers in other countries in accordance with this policy. Furthermore, if you are visiting this site from a country other than Germany, your communication with us will necessarily result in the transfer of information across international borders. The level of legal protection for Personal Data is not the same in all countries; however, we will take the security measures described in this Policy in an effort to keep your information secure. By using this site, you understand that your Personal Data will be stored and processed in Germany and in any country to which we may transfer your information in the course of our business operations.

Notice to California Residents

Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with (i) a list of certain categories of Personal Data that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us at privacy(at)leica-microsystems(dot)com.

Changes to Our Privacy Policy

We will only use Personal Data in the manner described in this Privacy Policy in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, we reserve the right to change the terms of this Privacy Policy at any time. Any changes to this Privacy Policy will be reflected on this page with a new effective date. Leica Microsystems encourages you to review this Privacy Policy regularly for any changes. Any Personal Data collected upon your continued use of Leica Microsystems Sites will be handled in accordance with the currently-posted Privacy Policy.