Our goal is to deliver tailor-made service solutions to ensure optimal results, peace of mind, success, and pride. With ServiceCare, Leica offers a range of service and support programs that are matched to a spectrum of requirements, systems, and budgets.
Contact a local service specialist. Leica Microsystems support will assist you.
We hope the experience of others may help you decide that, whichever program suits you best, a ServiceCare option really does represent a wise investment.
- Thomas C. Südhof, M.D., Dept of Molecular and Cellular Physiology & HHMI, Stanford University School of Medicine, CA, United States.
Our Technical Assistance Center OneCall is a customer service solution offered to all Leica Microsystems customers. The OneCall hotline gives you easy, direct access to a knowledge and experience base that is beyond compare.
From guiding you through set-up procedures, to complex image acquisition and data management, our Application Specialists and Field-trained Engineers help you get the most from every Leica Microsystems instrument.
They can also trouble-shoot technical issues and, if a service visit is required, quickly coordinate with the service department to set up a visit from a factory-trained engineer.
Please have the following information at hand, so that we can help you as quickly as possible: