

Service & Support at Leica Microsystems
Contact a local service specialist. Leica Microsystems support will assist you.
Related Service Products

Preventive Maintenance
For a continuous top performance that stands the test of time

Extended Warranty
Choose your extended warranty coverage along with your microscope and get long-lasting peace of mind.

ServiceCare
Service plans: StandardCare, AdvancedCare, PremiumCare, PremiumPlusCare

Qualification Services
Compliance Services for your Leica equipment

Coater Process Upgrade
Expand your range of applications

RemoteCare
Smart monitoring and service option for your microscope
The experience of others
We hope the experience of others may help you decide that, whichever program suits you best, a ServiceCare option really does represent a wise investment.
“… we have microscopes from all four major vendors, but the microscope service from Leica has been among the best in terms of dependability, honesty, and quality.”
- Thomas C. Südhof, M.D., Dept of Molecular and Cellular Physiology & HHMI, Stanford University School of Medicine, CA, United States.


OneCall
Our Technical Assistance Center OneCall is a customer service solution offered to all Leica Microsystems customers. The OneCall hotline gives you easy, direct access to a knowledge and experience base that is beyond compare.
From guiding you through set-up procedures, to complex image acquisition and data management, our Application Specialists and Field-trained Engineers help you get the most from every Leica Microsystems instrument.
They can also trouble-shoot technical issues and, if a service visit is required, quickly coordinate with the service department to set up a visit from a factory-trained engineer.
Please have the following information at hand, so that we can help you as quickly as possible:
- Product details including serial number or equipment number/name
- Brief outline of query or issue
- Location of product/address
- Service contract number (if applicable)

Application Support for DeltaVision, OMX and Cell DIVE.
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Chacra CompanyMicroscopy Products, Camera & Software Systems8 Rue Muradi FardossDamascus, SyriaOffice Phone : +963 11 222 7615Service Phone : +963 11 221 7977Fax : +963 11 223 8877
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The Scientific Office for Medical EquipmentSurgical Microscopy: Ophthalmology incl. OCTBaghdad street Morshed Khater avenueDamascus, SyriaOffice Phone : +963 11 4474744Service Phone : +963 -944- 311117Fax : +963 -11- 4474738