Service & Support at Leica Microsystems
Do you want to know in advance when your instrument needs care?
Contact a local service specialist. Leica Microsystems support will assist you.
Related Service Products
Preventive Maintenance
For a continuous top performance that stands the test of time
Extended Warranty
Choose your extended warranty coverage along with your microscope and get long-lasting peace of mind.
ServiceCare
Service plans: StandardCare, AdvancedCare, PremiumCare, PremiumPlusCare
Qualification Services
Compliance Services for your Leica equipment
Coater Process Upgrade
Expand your range of applications
RemoteCare
Smart monitoring and service option for your microscope
The experience of others
We hope the experience of others may help you decide that, whichever program suits you best, a ServiceCare option really does represent a wise investment.
“… we have microscopes from all four major vendors, but the microscope service from Leica has been among the best in terms of dependability, honesty, and quality.”
- Thomas C. Südhof, M.D., Dept of Molecular and Cellular Physiology & HHMI, Stanford University School of Medicine, CA, United States.
OneCall
Our Technical Assistance Center OneCall is a customer service solution offered to all Leica Microsystems customers. The OneCall hotline gives you easy, direct access to a knowledge and experience base that is beyond compare.
From guiding you through set-up procedures, to complex image acquisition and data management, our Application Specialists and Field-trained Engineers help you get the most from every Leica Microsystems instrument.
They can also trouble-shoot technical issues and, if a service visit is required, quickly coordinate with the service department to set up a visit from a factory-trained engineer.
Please have the following information at hand, so that we can help you as quickly as possible:
- Product details including serial number or equipment number/name
- Brief outline of query or issue
- Location of product/address
- Service contract number (if applicable)
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Leica Microsystems (SEA) Ptd LtdAll Microscopy12 Teban Gardens CrescentSingapore, 608924 SingaporeOffice Phone : +65 6550 5999Fax : +65 6564 5955
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Trang Thi Medical Equipment Company LimitedMedicalNo. 6 Mai Anh Tuan Street O Cho Dua ward Dong Da DistrictHanoi, VietnamOffice Phone : 84 4 3562 5205Fax : 84 4 3562 5206
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VietCan Trading and Service CompanyMedical5th floor 781/C1 Le Hong Phong Street District 10HCMC, VietnamOffice Phone : 84-8-62908200Fax : 84-8-62908230
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Biocare Vietnam JSCNo 122 Khu dan cu moi Mau Luong Kien Hung Ha DongHa Noi, 22016 VietnamOffice Phone : +84 989724757Service Phone : +84 948357392Fax : +84 4 3533 5097
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DKSH TECHNOLOGY CO LTD11th Floor CEO Tower Lot HH2-1 Me Tri Ha New Urban Area Pham Hung Street Nam Tu Liem District Hanoi cityHanoi, 1000000 VietnamOffice Phone : +84 2439424725Fax : +84 2439424730
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Mekong Technologies Equipment Co., LtdIndustry36 Hoa Cuc Phu Nhuan DistHo Chi Minh City, VietnamOffice Phone : +84 8 2213 2266Fax : +84 8 3517 3383
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Red Star Vietnam Co., Ltd.Vietnam Industrial Segment Market1st & 2nd Floor AC Building No. 3 78 Lane Duy Tan Street Dich Vong Hau Ward Cau Giay District GiayHanoi, 100000 VietnamOffice Phone : +84-24-3556-7371Service Phone : +84-24-3556-7372Fax : +84-24-3556-7382