Service Contracts

StandardCare

AdvancedCare

PremiumCare

Warranty Extension

Maximum System Uptime        
Discounted Upgrades & Services        
Service Parts -10 %* -10 %*    
Labor -10 %*      
Travel -10 %*      
Remote Proactive Monitoring*        
Preventative Maintenance        
Software Updates        
Hotline Response Target Priority 4-hours* 2-hours* 2-hours*
On-Site Response Target Priority Priority 3 days* 3 days*


*Varies by region or equipment

AdvancedCare – Delivering essential support services

Designed to secure your equipment with intermediate coverage on a limited budget. Ensuring direct access to our Service network for immediate assistance to support your daily workflow.

Key features

  • All labor & travel charges included
  • Priority on-site response time*
  • 1-annual preventative maintenance

Key benefits

  • Minimize system downtime with priority on-site response
  • Trust instrument performance and quality of results
  • Protect your system with regular updates and checks
  • Receive priority remote assistance from our experts

Request a quote  Learn more

StandardCare – Protecting your equipment over time

Designed to maintain your instrument performance with annual visits. Inspecting your system for early detection and resolution of anomalies with routine procedures to prevent costly interruptions.

Key features

  • 1-annual preventative maintenance
  • Priority on-site response time*
  • 10% discount on labor, travel and parts*

Key benefits

  • Trust instrument performance and quality of results
  • Protect your system with regular updates and checks
  • Receive priority remote assistance from our experts

Request a quote  Learn more

Why a multi-year contract?

Benefit from preferential rates now to extend your system coverage and help you focus on your workflow with maximum convenience.

Key benefits

  • Lock in prices over time (no inflation)
  • Eliminate annual paperwork (re-justification)
  • Prevent a lapse in coverage (continuity)
  • Use funds now when available
  • Schedule flexible billing plans

Certain products and services may not be available in all countries. Please contact your Leica Microsystems representative for availability in your region.

Interested to know more?

Talk to our experts. We are happy to answer all your questions and concerns.

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